- Exchange information is listed below
- Email your reason for your exchange.
EMAIL: unikuesvipcollection@gmail.com
- No cancellations on orders already placed
- Your package must be sent back in the original package that it was received in.
3. ITEMS MUST HAVE NO DAMAGE, STAINS, OR APPEAR TO HAVE BEEN WORN.
4. Make sure to add a note inside the package with the size you would like an exchange for.
5. Once I have received the item it will take 2-4 business days to process and ship out your exchange.
Please allow 5-7 business days (not including weekends or holidays) for your order to be shipped, excluding preorder items.
- Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handed through the U.S. Postal Service, as the order is now in their possession. You can contact the U.S. Postal Service at www.usps.com, or (800)275-8777.
- If a shipment is showing as "DELIVERED" with your tracking number, you will need to contact your post office, as that is a delivery issue, and we would not be able to correct a delivery issue. Delivery issues (including damage, theft, and misdeliveries MUST be handed through the U.S. Postal Service.
Thank you for shopping with Unikue's V.I.P. Collection.
